Destination Health

The Destination Health section on your Gateway overview shows the real-time status of every connected destination. Each destination gets a card with a status indicator and key metrics.

Status Indicators

Each destination card displays a colored dot next to the destination name:

• Green dot -- The destination is healthy. Events have been forwarded recently (within the last 24 hours) and no errors have been recorded today.
• Red dot -- The destination has errors. Events are being received but some or all forwarding attempts are failing. An error count is displayed below the destination name.
• Gray dot -- The destination has received no events in the last 24 hours. This can mean the widget is not installed, no consent has been granted, or the destination has been disconnected.

Reading a Destination Card

Each card shows the following information:

1. Status dot -- Color-coded health indicator (green, red, or gray).
2. Destination name -- The platform type (for example, Meta CAPI, Google Analytics, or Webhook).
3. Last forwarded -- A human-readable timestamp showing when the most recent event was successfully forwarded (for example, "2m ago" or "3h ago"). If no events have been forwarded, this shows "No events in 24h".
4. Error count -- If the destination has errors today, a red message shows the count (for example, "7 errors today"). This line only appears when errors exist.

Today's Stats

Above the destination cards, four stat tiles summarize today's activity:

• Events Received -- Total events the gateway has accepted today.
• Events Blocked -- Events that were discarded because consent was not granted.
• Fields Scrubbed -- The number of individual fields that were removed, hashed, or replaced by scrubbing rules.
• Consent Rate -- The percentage of received events where consent was granted. Calculated as received divided by received plus blocked.

When a Destination Turns Red

A red status means the gateway attempted to forward events but received error responses from the destination platform. Common causes include:

• Expired or invalid access tokens
• Incorrect pixel ID or measurement ID
• Rate limiting from the destination platform
• Event payload format mismatches

Check the error count and review the destination configuration. See the Destination Forwarding Errors article for detailed troubleshooting steps.

When a Destination Is Gray

A gray status means the gateway has not forwarded any events to this destination in the last 24 hours. Possible causes:

• The tracking script is not installed on your website
• No visitors have granted consent
• The destination is disabled
• No events are being triggered on your site

Verify that the script is loaded and consent is being detected. See Events Not Showing Up for troubleshooting steps.